Looking for a way to give instant online support to website visitors and customers? Chat.io is a live chat software that simply integrates into WordPress. It offers live chat tools for businesses of any size to help communicate with their online visitors, handle support queries and onboard new customers. Chat.io can be used with Facebook Messenger, Twitter and email, helping you to stay connected with potential and existing customers at any time, wherever they are. It can be much faster and more informative to prospects than email and that makes sales easier and more productive. By offering such tools as canned responses and AI-powered predictive text suggestions, businesses benefit from responding to problems quicker than ever. This means that you can better support and increase your chances of getting a sale. With chat.io, it is possible to offer a 24/7 customer service to customers. It serves as an easy-to-use live chat tool during the day and after office hours enables communication with clients by storing their messages. Each chat transcript is saved without an expiration date which makes it easy to search for any information when needed. The effectiveness of live chat agents is supported by the message sneak-peek feature. It allows them to observe what customers are typing before they send their messages. Thanks to that, live chat agents can prepare answers quicker, and in some cases, discover problems that often remain hidden. Other features include website analytics, file sharing, live chat ratings and live chat reports. Live chat benefits From overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available — offline or online — live chat is by far the quickest and simplest. With live chat for WordPress, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient. Using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process. Moreover, using live chat to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value. Just by offering live chat – WordPress users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers. Usage It only takes a couple of minutes to install chat.io to start providing immediate assistance when questions arise. With the chat.io live chat plugin for WordPress, you can add a live chat button to every page of your website. To handle chats, users need to access the chat.io live chat application which is available on all up-to-date browsers. Chat.io is available for mobile as well – chat on the go using a dedicated live chat app for iPhone, iPad and Android. Requirements The chat.io live chat plugin for WordPress is free, but you need a license of chat.io to work with it. Available features and pricing are listed here. Chat.io comes with a 14-day trial (no commitments, no credit card), so you can try out all of the features without spending money. Sign up for a free trial!