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This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation. FreshDesk Terms of Service https://www.freshworks.com/terms/ Usage Place this shortcode in page, post or text widget where you’d like to display Data. [freshdesk-create-ticket] [get_all_ticket] [freshdesk-faq] Templates Place this shortcode in any template parts of your theme. <?php echo do_shortcode('[freshdesk-create-ticket]'); ?> <?php echo do_shortcode('[get_all_ticket]'); ?> <?php echo do_shortcode('[freshdesk-faq]'); ?> Installation Upload “hb_freshdesk” to the “/wp-content/plugins/” directory. Activate the plugin through the “Plugins” menu in WordPress. How to Use Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab. You can connect two way in our account 1. API Key 2. User-name and Password. Place Go to Faq page and select our FAQ’s which is display in your front end. Place Use Above Shortcode.