Help Scout for WordPress Thousands of businesses in more than 140 countries use Help Scout to make every customer support interaction more human & more helpful. Features This simple plugin takes only a few minutes to setup. It enables you to do a couple important things: Add a contact form to your site, which submits inquiriest to Help Scout Add a Help Scout Beacon to your site. Just paste your embed code and save. Looking for more horsepower? Try Help Scout Desk. Help Scout Desk is a premium plugin that adds a full-featured customer portal to your WordPress site. Customers can submit inquiries, see their complete history and more.