Wordpress plugins
Isolation Flow Manager

Isolation Flow Manager

Version : 1.0
Tested up to : 5.5.3
Number of download : 0
Author : nanajuly
Average rating : 0 / 5 on 0 votes 0 votes, 0 avg.rating

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Isolation Flow Manager
Isolation Flow Manager
Isolation Flow Manager
Isolation Flow Manager

One of the possible use cases is as follows. 1. The customer inquires about the failure of a certain product by telephone, and the support center receives it. 2. The center asks what kind of trouble is in which product. 3. Select the isolation flow according to the trouble. 4. Ask the customer according to the isolation flow and select the answer. 5. Trouble shooting. If the problem is not resolved, you can escalate to the technical team by email from plugin. 6. It is possible to search for unsolved troubles at a later date and prevent omissions. 7. You can also investigate the number of isolation flows used, the number of inquires resolved by operators, etc. It is possible to review the isolation flow and analyze at Graph and Csv and consider improving the operator’s response so that it will be more efficient. ??? Isolation Flow Manager??????????????????????????????? ???????? ??????????????????? 1.??????????????????????????????? 2.????????????????????????? 3.????????????????????? 4.????????????????????????? 5.?????????????????????????????????????????? 6.????????????????????????????? 7.??????????????????????????????????????????? ??????????????????????????????????????????? Ussage: 1. Go to “Settings” in “IsolationFlow” on the management menu and change the settings you want to change. (Administrators only) 2. Next, create a isolation flows. Please go to “EditFlows” of “IsolationFlow” on the management screen and create it. (Administrators, isfl_operator only) 3. You can actually use the isolation flow in “ExecFlows” of “IsolationFlow” on the management screen. (Administrators, isfl_operator, isfl_user only) 4. If you go to “History” of “IsolationFlow” on the management screen, you can see the past execution results You can check the statistics in the graph. (Administrators, isfl_operator, isfl_user only) How to change the display message: 1. Copy one of file under “wp-content/plugins/isolation-flow-manager/langs” directory to wordpress theme directory “wp-content/themes/’theme name’/isolation-flow-manager/langs”. 2. Change the name of the copied file to the locale you want to use. Add “custome_” before locale string. Example: “meassages_custom_en.php” for English. 3. Open the file and change the text to the right of “=>” for the desired item. Any changes will be reflected immediately. #Please note that some HTML have a fixed display width. How to change the validation message: 1. Copy one of file under “wp-content/plugins/isolation-flow-manager/Valitron/lang” directory to wordpress theme directory “wp-content/themes/’theme name’/isolation-flow-manager/Valitron/lang”. 2. Change the name of the copied file to the locale you want to use. Add “custom_” before locale string. Example: “custom_en.php” for English. 3. Open the file and change the text to the right of “=>” for the desired item. Any changes will be reflected immediately. ???? ???: 1.???????????????????????????????????????? (Administrators?????????) 2.??????????????????????????????????????????????????? (Administrators, isfl_operator?????????) 3.????????????????????????????????????????? ????????????????????????????????????????????? (Administrators, isfl_operator?????????) 4.???????????????????????????????????????? ?????????????? (Administrators, isfl_operator, isfl_user?????????) ??????????????: 1.”/wp-content/plugins/isolation-flow-manager/langs”?????????1?? ?????????????”/wp-content/themes/????/isolation-flow-manager/langs”????????? 2.???????????????????????????????????”custom_”????????????? ????????”meassages_custom_en.php”? 3.??????????????”=>”????????????????????????????? ?HTML????????????????????????? ????????????????????: 1.”/wp-content/plugins/isolation-flow-manager/Valitron/lang”?????????1?? ?????????????”/wp-content/themes/????/isolation-flow-manager/Valitron/lang”????????? 2.???????????????????????????????????”custom_”????????????? ????????”custom_en.php”? 3.??????????????”=>”????????????????????????????? Arbitrary section use Handsontable 6.2.2. Library(MIT License). use handlebars.js Library. use just-handlebars-helpers.js Library.

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