liveweb

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liveweb is the easiest way to add free live chat to your site. 98% of website visitors leave without doing anything! It’s time to change that. Live chat is the single fastest path to more conversions, customer insights, and sales. Often, you don’t need more traffic to close more sales. You just need to talk to visitors when they’re live on your site. Help customers who get stuck, encourage them to use your product, and get critical feedback – all inside your app, in real-time. Live Chat With Your Customers Half of your web visitors leave after just 15 seconds. Live chat helps you keep & convert more visitors — in seconds. Send Customers In-App Messages Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages. Improve Your Net Promoter Score Get actionable feedback that will help your business create products your customers love. Features Real-time notifications. Real-time Slack integration to alert your team so they can respond within a minute (best practice)! Offline mode. Small team? Not able to support chat 24×7? No problem. Set the right expectation with offline mode. Capture email addresses. Get email addresses right inside of liveweb’s live chat so you can follow up later. Browser targeting. Reach out when visitors do meaningful things – like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help. Key Features Talk to your website visitors and customers in real-time, right from Slack. Talk to your website visitor with audio/video calls. Usage After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.