WordPress HelpDesk & Support Ticket System Plugin – Octrace Support

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Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site. Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead. Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start. Features Basic Support Functionality Unlimited Support tickets Unlimited websites Ticket Attachments Support Satisfaction Survey Ticket Private Notes Support Agents Roles & Permissions Custom Support Statuses Ticket Scheduling Guest Tickets PRO Extend the basic functionality with Octrace Support PRO version, which includes the following extra features: Email Support Module Support Products Module Automatic Tickets Assignment