Sola Support Tickets

Screenshots

The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets. Features Manage support tickets (pending, open, solved) Adds a Submit Ticket page to your website Receive email notifications for new support tickets Receive email notifications for support ticket responses One support agent Priorities – Add priorities to your support tickets (low, high, urgent, critical) Internal notes Premium Add-on Custom front-end help desk showing new, open and closed tickets Multiple support agents Support tickets can be made private or public Add popular tickets to your help desk page Macros (add predefined responses to your support tickets) Assign tickets to other support agents Allow guests to submit support tickets Choose a default ticket status Upload files to support tickets and responses (HTML 5) Link your help desk to an email address and automatically create support tickets when emails are received Themes for the front-end help desk page (coming soon) Customize your help desk through the use of shortcodes Enable CAPTCHA on your support ticket submission form Departments Get the Sola Support Tickets Premium Version for only $29.99 Translations Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin! English (default) German (Michael Schulz) French (Raymond Radet) (Etienne Couturier) Spanish (Io) Dutch (Johan Omlo) Italian Croatian (Sanjin Barac) Bengali (Mayeenul Islam) Portuguese – Portugal (Miguel Madeira Rodrigues) Danish (Kenneth Wagner) Turkish (Cahit Cengizhan)