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This plugin adds to WordPress the features of a complete ticket system with 100% responsive and 100% Ajax functionality. This allows users to submit tickets to report problems or get support on whatever you want. Users can set the status, priority and category of each ticket. Features : Unlimited ticket submission through the admin Unlimited ticket submission through the frontend Unlimited ticket submission on behalf of users Guest ticket submission (if enabled) with inbuilt anti-spam protection Priority, Status, Category selection for each ticket (Customizable) Multiple file attachment for ticket Unlimited Support Agent user roll for ticket reply Supervisor user roll for Ticket & Agent Management Assign tickets to agents Agent based ticket statistics 100% Responsive Design works with any theme 100% Ajax based functionality works 200% faster Ajax based ticket filter Responsive Support Button Smooth integration with all WordPress themes HTML editing of tickets Custom fields for ticket form Restrict front-end ticket to specific user role (helpful for woocommerce customers) Public/Private tickets for logged-in users FAQ functionality Custom CSS if need to adjust some style Add Note for Support staff to keep private notes among support team (hidden for customer) Canned Reply for agents to answer frequent questions reply. Email templates to edit email contents Add-ons Email Piping of tickets Woocommerce integration Easy Digital Downloads integration CSV export of tickets Company or Usergroups Timer (calculate time spent for ticket) Google Calender Event Advanced Canned reply https://www.wpsupportplus.com/ Examples areas of use : technical support system trouble ticket system customer relationship management (CRM) system software release lifecycle management service request system company, hotel or real estate service desk helpdesk system contact form with database tracking collaborative content site with frontend post submission appointment request system easy ticket management for large orgnization