Wordpress plugins
Customer Support Ticket System HelpDesk Plugin – WP Ticket

Customer Support Ticket System HelpDesk Plugin – WP Ticket

Version : 5.3.2
Tested up to : 4.8.2
Number of download : 19133
Average rating : 4 / 5 on 10 votes 10 votes, 4 avg.rating

Screenshots

Customer Support Ticket System HelpDesk Plugin – WP Ticket
Customer Support Ticket System HelpDesk Plugin – WP Ticket
Customer Support Ticket System HelpDesk Plugin – WP Ticket
Customer Support Ticket System HelpDesk Plugin – WP Ticket

Every business needs a customer support and helpdesk system to attract and retain customers. We, emarketdesign.com, have been actively using, maintaining WP Ticket for our sites. It is designed, developed and supported by our team of dedicated WordPress developers and designers based in Miami, FL USA. To support more complex needs, there are Pro and Enterprise editions. We have extensive documentation and a very friendly customer support team to help you out to get things going. Check out the plugin page If you want to see how it works or looks like, we have a demo site for the premium editions: Enterprise edition Pro edition WP Ticket is a part of our best in class WordPress plugins. Compare us to those pricey SaaS systems and what’s available on this site. WP Ticket has everything you need and nothing you don’t. You will be very happy you picked WP Ticket. For project based issue tracking and management, check out our Software Issue Manager Introduction Video to get you started Full WP Ticket Customer Support and Helpdesk System Features Assign roles to your customer support staff Customer support client area Create unlimited number of customer support staff Extend your customer support with custom fields Easy support ticket attachments Protect your customer support from spam Customize your customer support form Fully responsive customer support system Central location for all your customer support tickets and agents Allow multiple agents work on the same ticket for faster resolutions – Premium feature Workflow: Automate what’s going to happen to support tickets when a certain period of time has passed – Premium feature Workflow: Automate what’s going to happen when a support ticket is created or updated – Premium feature Assign tickets to agent departments – Premium feature Easy to use, powerful helpdesk permission system – Premium feature Customer support ticket and agent summary views – Premium feature Realtime support staff performance reports – Premium feature Relate customer support tickets to each other – Premium feature Powerful to-do lists for customer support agents – Premium feature Create powerful custom support system reports – Premium feature Powerful, realtime customer service charts and graphs – Premium feature Display recent support tickets and comments on your sidebar – Premium feature Powerful tools to customize your helpdesk – Premium feature Fast and easy search for customer support tickets – Premium feature Fast replies to customer support requests – Premium feature Group customer support tickets – Premium feature Perfect Helpdesk with fully customizable email notifications – Premium feature Sync customer support staff list with Microsoft Active Directory/LDAP servers – Add-on Learn which products cause most customer support requests using Easy Digital Downloads Addon – Add-on Learn which products cause most customer support requests using WooCommerce Addon – Add-on Grow your MailChimp list through customer support tickets – Add-on Fast replies to common customer support requests with canned responses – Add-on Accept support tickets from incoming emails – Add-on Import/export addon to migrate from other customer support systems – Add-on Advanced smart search for customer support tickets and agents – Add-on

Download now